Important information
We aim to provide our customers with an outstanding service and will make every effort to clean your filter. The success rates for cleaning DPFs using the Patented “Flash Cleaning™ Technology is extremely high. We can usually clean more than 95% of all filters we receive. This regeneration process achieves 98% of the original new condition with certified results However, we cannot guarantee that we will be able to clean your filter successfully. Passenger cars & LCV only – sensors and pipes may be left in position at your own risk. DPF Recovery cannot be held responsible if these are lost or damaged. Filters that should not be cleaned: Filters coated in oil, filters with severe damage to the casing or pipes, filters with soot at both ends, filters that have melted or cracked during use. If in doubt, please call DPF Recovery on 01603 423254.
Terms & conditions
DPF Recovery Limited will use all reasonable endeavours to refurbish the DPFs provided by our customers. However, DPF Recovery Limited cannot guarantee that any individual DPF will be refurbished successfully. In addition, DPF Recovery Limited cannot guarantee that the performance of the DPF (or associated vehicle) will pass any emissions tests after cleaning or the amount of time that the filter will remain clean or the lifetime of the filter. If a DPF becomes clogged (e.g. vehicle diagnostic warning light is illuminated) within 12 months as a result of inadequate cleaning by DPF Recovery Limited, then DPF Recovery Limited will arrange for and carry out a further clean on this part free of charge but only applicable to the vehicle to which it was fitted. This will include collection and delivery of the DPF but not removal and refitting of the DPF. As a test “pass” certificate will be issued with all successfully cleaned DPF’s no warranty claims for labour time refitting or removing the unit, or cost of parts used, will be entertained. DPF Recovery standard terms and conditions of supply will apply, a copy of which is available free of charge upon request.
DPF Recovery Limited will be responsible for any damage to the DPF arising as a result of negligence or careless treatment by DPF Recovery Limited employees. However, DPF Recovery Limited will not be responsible for any damage to the DPF that arises during the cleaning process itself.
